Communicating occupational health and safety across languages
WorkSafe Victoria
This Code applies to workplaces with employees whose language skills require the use of languages other than English to understand information, receive training and participate in consultation.
This Code provides practical guidance on:
• building a language profile by identifying language groups within the workforce
• deciding what OHS information needs to be communicated
• techniques for communicating OHS across languages
• providing language support, such as using translators, interpreters and multilingual employees
• suitable approaches to undertaking consultation
• effective ways to provide information, instruction and training in culturally and linguistically diverse workplaces.
Contents:
Preface
Introduction
Part 1: Understand and plan for your workforce information needs
Part 2: Communicate for understanding
Part 3: Provide language support
Part 4: Provide training
Appendix A: The compliance framework
Appendix B: Compliance checklist
Appendix C: Communication checklist
Appendix D: Sample language profile questionnaire
